Person Centred ACADEMY

ACCREDITED. PRACTICAL.
TRANSFORMATIVE

Person Centred Academy is a training and consultancy organisation dedicated to empowering health and care professionals through high-quality education, with a strong focus on personalised care and person-centred approaches that put what matters to people at the heart of support and services.

© Person Centred Academy. All rights reserved.

About

Person Centred Academy is dedicated to empowering health and care professionals through high-quality, practical training in personalised care.We specialise in delivering PCI-accredited courses that are grounded in best practice and real-world experience. Our flagship Care Coordination Course supports professionals working in roles such as ARRS Care Coordinators, helping them build the confidence and skills needed to navigate systems, build meaningful relationships, and plan care proactively.Our approach is practical, person-centred, and focused on what matters most — making a real difference in people’s lives through better coordination, communication, and collaboration.Whether you're an individual looking to grow in your role, or a team leader seeking consistent, impactful training for your staff, we’re here to help.Person Centred Academy is dedicated to empowering health and care professionals through high-quality, practical training in personalised care.The founders are both recognised experts in the field of personalised care, our team brings a breadth of experience across health, wellbeing, education, and digital innovation. Their combined expertise shapes every aspect of our work, ensuring a practical, person-centred approach that supports real change.

Person Centred Academy is dedicated to empowering health and care professionals through high-quality, practical training in personalised care.We specialise in delivering PCI-accredited courses that are grounded in best practice and real-world experience. Our flagship Care Coordination Course supports professionals working in roles such as ARRS Care Coordinators, helping them build the confidence and skills needed to navigate systems, build meaningful relationships, and plan care proactively.Our approach is practical, person-centred, and focused on what matters most — making a real difference in people’s lives through better coordination, communication, and collaboration.Whether you're an individual looking to grow in your role, or a team leader seeking consistent, impactful training for your staff, we’re here to help.Person Centred Academy is dedicated to empowering health and care professionals through high-quality, practical training in personalised care.The founders are both recognised experts in the field of personalised care, our team brings a breadth of experience across health, wellbeing, education, and digital innovation. Their combined expertise shapes every aspect of our work, ensuring a practical, person-centred approach that supports real change.

Contact

We’d love to hear from you. Whether you have a question about the course, want to discuss group bookings, or just need more information, feel free to get in touch.📧 Email:
[email protected]📞 Phone:
+44 770779979
(Mon–Fri, 9am–5pm)💬 Enquiry Form:
Fill in the form below and we’ll get back to you within 1 working day.

Care Coordination Course

PCI Accredited | £595 per person | Group discounts availableOur two-day Care Coordination Training Course is designed to empower ARRS Care Coordinators and other professionals working in personalised care roles. Delivered online via Microsoft Teams, the course is packed with practical tools, frameworks, and insight to help you confidently navigate complex systems and support individuals more effectively.

  • Course highlights:

  • Fully accredited by the Personalised Care Institute (PCI)

  • Designed specifically for ARRS Care Coordinators

  • Live delivery over two days (no pre-recorded content)

  • Interactive, supportive learning environment

Consultancy Service

Expert guidance for personalised care transformation.At Person Centred Academy, we partner with organisations to design and deliver meaningful change in person-centred and personalised care — with particular expertise in care coordination and integrated care approaches.Our consultancy service is trusted by clients across the UK and internationally, offering bespoke, high-level support tailored to your goals and context. We combine strategic insight, practical experience, and a deep understanding of health and social care systems to help you achieve lasting impact.

  • Our consultancy services include:

  • Care Coordination Strategy & Delivery

  • Crafting and embedding effective care coordination models to enhance service integration and patient experience.

  • Independent Service Evaluations

  • Rigorous, insightful evaluations of projects and programmes, both nationally and internationally, to measure impact and inform future practice.

  • Project Leadership & Management

  • End-to-end management of personalised care initiatives, ensuring projects are delivered on time, on budget, and with meaningful outcomes.

  • Bespoke Training Solutions

  • Co-designed training programmes, tailored to the specific needs of your teams and the communities you serve.

  • Social Care Expertise

  • Specialist knowledge of social services to bridge gaps between health and social care, enabling truly person-centred pathways.

  • We work with health systems, local authorities, voluntary sector organisations, and international partners to drive excellence in personalised care.

  • Contact us today to explore how we can support your organisation.

Social Prescribing course coming soon, contact us at [email protected] for more info.

Course Dates 2025

  • June 23rd and June 30th 2025

  • July 23rd and July 24th 2025

  • September 15th and 16th 2025

  • More dates coming soon

Terms and Conditions – Care Coordination Course
Person Centred Academy
Email: [email protected]1. Introduction
These Terms and Conditions apply to participants enrolling on the Care Coordination Course (the “Course”) provided by Person Centred Academy (“we”, “us”, or “our”). By booking or attending the Course, you agree to be bound by these Terms and Conditions.2. Course Booking and Payment
2.1. A place on the Course is only confirmed upon receipt of a completed booking form and full payment (or a formal purchase order, where applicable).
2.2. Payment is due in advance of the Course start date unless otherwise agreed in writing.
2.3. All prices are in GBP and are subject to VAT where applicable.3. Cancellations and Refunds
3.1. You may cancel your place up to 7 calendar days before the Course start date for a full refund.
3.2. Cancellations received less than 7 days prior to the Course will not be eligible for a refund.
3.3. You may request to transfer your booking to a later course date, subject to availability and our discretion.
3.4. We reserve the right to cancel or reschedule the Course due to unforeseen circumstances. In such cases, you will be offered a full refund or transfer to an alternative date.4. Course Delivery
4.1. The Course may be delivered in person or virtually, as specified at the time of booking.
4.2. It is your responsibility to ensure you have the necessary equipment and internet connection for virtual sessions.
4.3. We reserve the right to make minor changes to course content or delivery format to improve the learning experience.5. Participant Conduct
5.1. Participants are expected to behave professionally and respectfully towards trainers and fellow learners.
5.2. We reserve the right to remove any participant from the Course if their behaviour is disruptive, discriminatory, or otherwise inappropriate.6. Intellectual Property
6.1. All course materials, handouts, and content provided remain the intellectual property of Person Centred Academy or its licensors.
6.2. Materials are provided for personal learning use only and must not be copied, distributed, or used for commercial purposes without written permission.7. Data Protection
7.1. We process your personal data in accordance with UK GDPR and the Data Protection Act 2018.
7.2. Your information will be used to manage your course participation and may be used to inform you of relevant training opportunities. You can opt out at any time.8. Liability
8.1. We do not accept liability for any loss, damage, or injury incurred during the Course except where caused by our negligence.
8.2. It is your responsibility to ensure any professional advice or actions resulting from the Course are appropriate to your circumstances.9. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.Contact Us
For any questions about these Terms and Conditions, please contact us at:
[email protected]

Privacy Notice – Person Centred Academy
At Person Centred Academy, we are committed to protecting your privacy and being transparent about how we use your personal data.1. Who we are
Person Centred Academy is a training organisation providing courses in personalised care. We collect and manage trainee data in line with data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the EU GDPR.2. What data we collect
We collect and process the following personal information from trainees:Full nameEmail addressCookies (when using our website)We do not collect or store sensitive personal data (such as health information) unless clearly stated and agreed upon for a specific purpose.3. How we collect your data
When you sign up for a training sessionWhen you contact us by email or via our websiteThrough cookies when you visit our website (see our [Cookie Policy])4. Why we collect your data
We use your information to:Manage course bookings and communicationDeliver training and follow-up materialsProvide updates about upcoming trainingReport anonymised attendance data to the Personalised Care Institute (PCI), if relevant5. Who we share your data with
We only share your data when necessary and never sell it. Specifically:Your name and email may be shared with the Personalised Care Institute (PCI) for the purpose of CPD accreditation, monitoring, or evaluation.We do not share your data with any other third parties.6. How we store and protect your data
Your personal data is stored securely by Person Centred Academy on encrypted and access-controlled systems. We take appropriate technical and organisational measures to protect your data.7. How long we keep your data
We only keep your personal information for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements—typically up to 3 years unless otherwise required.8. Your rights
You have the right to:Access the data we hold about youAsk for corrections or deletionsWithdraw consent where we rely on itObject to or restrict certain types of processingLodge a complaint with the ICO (UK) or your local EU Data Protection AuthorityTo exercise any of these rights, contact: [email protected]9. Changes to this notice
We may update this privacy notice from time to time. Any changes will be posted on our website and, where appropriate, notified to you directly.